PDS Tech, Inc. Jobs

Mobile pds Logo

Job Information

PDS Tech Inc PS Product Consultant in Alpharetta, Georgia

What does a great PS Product Consultant do?

You'll provide analysis, consulting, and training for new client implementations to ACH Outsourcing utility. In this role, you will attend client implementation kick-off meetings, gather the necessary information and data needed to complete the implementation requirements and client‘s sign-off. Internally, you're responsible transitioning the requirements to the Outsourcing Support team.

You can expect to:

• Analyze and determine client conversion requirements

• Consult with clients before, during and after conversion, including the development of new procedures the conversion may need.

• Interpret client’s existing systems and workflows, through and including the balancing of conversion data.

• Train clients on system usage, on-line terminal assistance, and application balancing procedures.

• Find opportunities for process improvement.

• Use your creativity and integrity

POSITION PURPOSE:

Product Consultant provides analysis, consultation, and training for new client implementations to ACH Outsourcing utility. Product Consultant attends client implementation kick-off meetings, gathers the necessary information and data needed to complete the implementation requirements and client‘s sign-off. Internally, the Product Consultant is responsible for ensuring that the implementation requirements are effectively transitioned to the Outsourcing Support team.

RESPONSIBILITIES:

*1. Under general supervision, analyze and determine client conversion requirements for

ACH Outsourcing Utility.

*2. Provide consultation to the client before, during and after conversion, including the development

of new procedures the conversion may need.

*3. Interpret client’s existing systems and workflows, through and including the balancing of

conversion data.

*4. Provide training to the client before, during and after conversion, including the correct use of the

system and on-line terminal assistance, as well as daily application balancing procedures.

*5. Provide assistance to client before, during client user acceptance testing (UAT).

*6. Communicate progress and any potential problems to Fiserv management for awareness and/or

resolution.

*7. Provide application support as required.

*8. Identify opportunities for process improvement.

  1. Present product demos as needed.

  2. Completes other duties as assigned.

Basic qualifications for consideration:

• Five or more years of experience delivering software development and integration projects to clients in financial services

• High School diploma or GED

• Strong working knowledge of ACH processing, with details understanding of NACHA rules and regulations

• SDLC experience from design through deployment-Agile, Iterative and Incremental, Waterfall.

• Experience working with third party systems.

• Experience in functional testing and support of products already in production.

Preferred qualifications:

• Bachelor’s Degree in Business Administration, Computer Science or equivalent education

• Years of ACH Operations of the PEP+ product is REQUIRED.

Preferred QUALIFICATIONS:

Education: Bachelor’s Degree in Business Administration, Computer Science or equivalent education in a related discipline is required. Related work experience can be substituted for educational requirement.

Job Related Experience:

Typically requires five or more years of experience in the financial services industry and delivering software

development and integration projects to clients.

Exposure to ACH Operations and/or PEP+ product is a plus.

Years of ACH Operations of the PEP+ product is REQUIRED.

Functional Area Skills/Knowledge:

• Strong working knowledge of ACH processing, with details understanding of NACHA rules and regulations

• Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall.

o Must demonstrate experience working with third party systems.

o Familiar with relevant business issues as they impact overall project plans.

• Excellent communication and reading comprehension skills.

• Able to integrate product knowledge with technical knowledge.

• Ability to assist in functional testing and support of products already in production.

• Able to learn new applications and new platforms as needed.

• The individual must possess the following competencies:

o Creativity

o Action Oriented

o Dealing with Ambiguity

o Integrity and trust

o Peer relationships

o Personal Learning

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

DirectEmployers