PDS Tech Inc Lead Systems Integration Specialist in Atlanta, Georgia
PDS Tech, Inc. is seeking a Lead Systems Integration Specialist in Atlanta, GA. As a PDS Tech employee, you will be on assignment at Honeywell.
Lead the Corp ITAR Tools operations & support, define best practices, implement support process, and deploy a robust Service Desk setup for supporting ITAR Toolchain such as Atlassian tools and secure development tools in collaboration with Digital Product Security Team and Aerospace teams.
Prepare and maintain ITAR Tools deployment roadmaps.
Coordinate application deployments, upgrades and changes with the relevant application development teams, business stakeholders and IT, define the upgrade and communication plan for the tool’s users, send out upgrade, informational and outage notifications
Coach the team members and demonstrate technical leadership for tools deployment and support
Define, document, and deploy the data center architecture for ITAR Software Development tools including infrastructure, storage, compute, connectivity and necessary configuration to ensure robust 24x7 availability and uptime KPIs
Implement robust operational monitoring for all ITAR tools in scope with publicly visible dashboards and application availability status (Status page), ensure alerting is sent to appropriate stakeholders in case of application or infrastructure outage
Regularly assess and maintain Honeywell Global Security standards including, patching, hardening, use of standardized images
Document and measure KPIs and report to stakeholders on a regular basis, take appropriate action to meet and exceed tools operational metrics
Lead incident management investigation and root cause analysis when tools are affected, implement corrective and preventive actions; ensure the team is represented on IT outage bridges and communication channels when appropriate
Coordinate with 3rd party vendors and contractors for tools development and maintenance activities
Ensure a five-star user experience and address improvement requests and suggestion
Experience and Skills:
Experience: 8 Years of experience in Software Tools or Application support
Experience with Application support, managing infrastructure, monitoring and etc.
Minimum of 2 years of experience with tools operation process
Experience with secure development tools like BlackDuck Hub, Coverity, SD Elements is a PLUS.
Good knowledge on Cloud infrastructure management such as Azure or AWS.
Scripting experience such as Python, Shell Scripting, Ansible , Terraform is a PLUS.
Be accurate and deliver quality - have a “roll up your sleeves and dive in” attitude
Experience with the common cloud environments, with a strong understanding of infrastructure as code
Experienced with deployment and operation of monitoring and logging systems (e.g. ELK, TICK)
Senior Linux and Windows operations & administration skills
Ability to effectively prioritize and execute tasks in a high-pressure, highly dynamic environment
Quick learner and always open to work on the new tools and technologies
Strong written, oral, and interpersonal communications skills
Excellent problem-solving skills and demonstration of critical thinking
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.