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PDS Tech Inc Senior CMS Quality Assurance Analyst in Atlanta, Georgia

PDS Tech, Inc. is seeking a Senior CMS Quality Assurance Analyst in Atlanta, GA.


  • The company is seeking an experienced Sr. CMS Quality Assurance (QA) Analyst to perform reviews of website content, translations, and application integrations using manual and automated processes and tools.

  • The candidate will also be responsible for supporting the QA of technology enhancements to the ups.com Content Management System (CMS).

Content QA Responsibilities and Duties:

  • Perform quality assurance tasks, including reviewing and validating components of online content (e.g. application container pages, body content, breadcrumb, browser title, call-to-action, downloadable assets, external links, font size, images, internal links, page layout, page title, right rail, social share icons)

  • Review and understand testing requirements, process workflow, and report test results in JIRA defect management tool

  • Manage, track, and monitor defects, help implement process improvements to minimize defects, and train stakeholders on guidelines and standards.

  • Utilize the Open Text Content Management System (CMS) to test content, identify the source of defects, and troubleshoot deployment issues

  • Performs content development tasks within the Content Management System and coordinate with project leads to supplement content projects

  • Create and deploy content for ups.com

  • Ensure that content QA meets service-level agreements, stakeholder requirements, and ups.com editorial standards

CMS QA Responsibilities:

  • Develop testing plans for CMS enhancements, according to project requirements and wireframes

  • Perform technology QA for the Teamsite Content Management System, according to requirements

  • Manage, track, and monitor defects, help implement process improvements to minimize defects, and train stakeholders on guidelines and standards.


  • Demonstrates understanding of implementation objectives, project planning, and one's role within a project

  • Participates in the implementation of a project; provides timely, thorough, and concise updates for area of responsibility; identifies areas of risk and properly communicates them to the lead

  • Demonstrates an understanding of basic project planning processes, including planning action items and resources

  • Demonstrates a general understanding of technology used by the company; communicates basic technological concepts and terminology; applies standard technology in daily work

  • Demonstrate ability to work in a team environment

  • Bachelor’s Degree (or internationally comparable degree) in Business, Communications, Information Technology, or similar field

Ideal Experience:

  • Strong Language Skills (English or Communications Degree)

  • Enterprise Level CMS work (Non-Enterprise CMS work is ok too)

  • Web Development (or just curious about it)

  • SEO

  • Marketing/Creative Writing

  • Jira

  • Office Suite (Expert Level)


  • Bi-Lingual (English and Spanish) - Would be a nice to have

  • Critical Eye

  • Detail Oriented

  • Self Starter

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.