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PDS Tech Inc User Acceptance Supervisor in Atlanta, Georgia

PDS Tech, Inc. is seeking User Acceptance Supervisor (UAT Supervisor)

Job Summary:

  • The User Acceptance Supervisor (UAT Supervisor) leads an internal team of the company contributors in conducting UAT supporting the company website Transformation.

  • He/She supports training efforts, schedules meetings, triages UAT reported Defects, plugs into the Quality Assurance (QA) and Authoring teams for coordination, provides reporting on UAT Status, and is the point person for Internal & Region questions and answers surrounding UAT.

  • The ideal candidate has experience with Content Management Systems (CMS) and/or web development concepts, UAT, and QA.

  • The candidate must be able to understand and contribute to technical concepts while speaking the language of Business Stakeholders and representing the organization in a positive, patient, and professional light; a person that can straddle the Technical and Business Worlds.

  • The candidate must have excellent communication skills and demonstrate a strong desire to contribute to a large cross-functional team.

  • A natural Project Manager is strongly desired

  • The position is fully remote

Job Duties:

  • This position manages UAT for the company website Transformation efforts within the Operations & Deployment function.

  • Duties include reviewing UAT reported defects or enhancements, making decisions on how to resolve, and ensuring QA and Authoring teams have all information necessary to action reported issues.

  • Candidate supports communication between Business Stakeholders and Development teams.

  • Regular UAT activity and status reporting is required, and the candidate will coordinate and facilitate daily defect triaging meetings with internal solution providers to ensure no blockers exist and to ensure team members are on track and contributing.

Other Duties:

  • Project Management, contributing where and when necessary

  • Identify any obstacles/blockers and obtain support

  • Continually evaluate processes and procedures and recommend changes where applicable

  • Prioritizes work and make decisions based upon potential impact

  • Technical problem solving, analytical thinking, and business acumen

  • Maintains UAT documentation and Portal

Minimum Requirements:

  • Bachelors degree required.

  • MIS or other Technology degree desired, but not required

  • Preferred knowledge: CMS, HTML, Content Development, UAT, QA

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.