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PDS Tech Inc Data Analyst I in Austin, Texas

PDS Tech, Inc. is seeking Data Analyst I in Austin, TX

Job Summary:

  • Bring passion and dedication to your job and there's no telling what you could accomplish.

  • It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

  • help us leave the world better than we found it.

  • It takes deeply dedicated, intelligent and hard-working individuals to maintain and exceed the expectations of supporting our customers.

  • We have an opportunity for a Public Sector Data Analyst to join the Business Operations team.

  • You will be supporting processes and procedures related to Data Governance sector Business and collaborating with the global Data Management Organization

  • You have a proven technical aptitude and analytic mindset to resolve issues and identify gaps.

Responsibilities:

  • Support, enhance, and develop Public Sector Business Operational processes and procedures for Data Governance.

  • Define data quality rules per business requirements and industry standards.

  • Drive for automation vs manual review.

  • Administer data quality audits to measure compliance, solve for and/or prevent on-boarding non-compliant data into Master Data Management (MDM).

  • Analyze and resolve MDM/CRM data quality issues detected through quality audits or received as retail master data requests.

  • Utilize a master data management solution and CRM to resolve data quality problems. This includes but is not limited to editing, merging and unmerging records.

  • Prioritize and drive the resolution with extended team members of known data issues requiring manual review.

  • Collaborate with BPR and IS&T to implement/improve upon quality controls.

  • Drive visibility of CRM sales accounts through account team assignments in territory management solution.

  • Drive data management awareness across the US Public Sector Sales organization.

Description :

  • This role supports Public Sector Business in Master Data initiatives.

  • The primary goal is to ensure the business customer data is created with accuracy, validity and aligns to centrally mastered records that are used by several downstream business applications.

  • You will be responsible for detecting and resolving data issues (near real time) as they occur, that could have a negative impact on the business teams ability to effectively identify and support customers.

  • In order to be effective in this role, you must successfully partner with Business teams, Channel partners and IS&T to resolve common data issues.

  • In addition, you must be able to perform at a fast pace and ever changing environment while providing consistent data analysis on noncompliance and effective resolution of data issues.

Key Qualifications:

  • Demonstrated understanding of the business, data requirements, system and user workflows.

  • Familiarity with master data management (MDM) solutions and the application of quality control procedures and corrective measures.

  • Proficient with Excel and/or Tableau for visualizing data.

  • Define the characteristics of Master Data and understand approaches, difficulties, risk analysis, and mitigation for data mapping.

  • Recognize the purpose of data governance by correlating business use cases and benefits.

  • Knowledge of data management policies and procedures

  • Ability to use online resources (i.e. D&B Hoovers, MDR) to validate business customer information.

  • Experience using various customer relationship management (CRM) solutions.

  • Ensure operational and data management requests are executed within expected timeframe.

Education:

Minimum 3-5 years experience and college degree preferred

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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