PDS Tech Inc Customer Service Representative in Costa Mesa, California
PDS Tech, Inc. is seeking a Customer Service Representative in Costa Mesa, CA.
- Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.)
Answer customer inquiries in a timely manner
Maintain customer relations
Remedy customer issues
Communicate and coordinate with internal departments
Act as backup for front desk (i.e., covering phones, greeting visitors)
Cold call customers
Work with customers to understand and anticipate future needs.
Entry level job with little or no prior relevant work experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision or under clearly defined procedures
- Requires a high school diploma or equivalent.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.