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PDS Tech Inc Digital Merchandising Capabilities Specialist in Cupertino, California

PDS Tech, Inc. is seeking a Digital Merchandising Capabilities Specialist in Cupertino, CA.


  • The Digital Merchandising Capabilities Specialist (Contractor) will play a key role within the Global Digital Experience & Merchandising team in driving the development, adoption and expansion of Merchandising capabilities across the Apple Store Online.

  • The right candidate must have demonstrated ability in analyzing and identifying a prioritized approach to Application enhancements to meet the needs of the wider team. Obsessing over both the internal and customer facing experiences.

  • Additionally, excellent skills in creating supporting material, providing software training, and user

  • acceptance testing are essential for success.

  • The right candidate can build relationships to ease the introduction new features and workflows.

  • This role is highly collaborative and we are looking for an experienced candidate with an owner mindset to deliver flawless experiences. This is a 12 month contract role.


  • Partner with multiple teams to co-ordinate rollout of capabilities, such as personalization, to our digital real estate. From defining schedules to confirming capabilities work as expected and configuring setup within internal applications.

  • Partner with Digital Merchandisers, Product Management and Digital Content Management to integrate business priorities and strategies across digital platforms and touch points.

  • Influence others to establish and protect workflows, minimizing risk and driving efficiencies, to ensure success.

  • Orchestrate user acceptance testing for the capabilities you help to deliver.

  • Define the most efficient approach to testing, manage the timeline, set up tests and successfully execute them.

  • Be a Merchandising capabilities subject matter expert, advising team members of best practices and tactics for implementation.

  • Assist in resolving setup conflicts that can arise due to shifting timelines, and multiple concurrent projects.

  • Craft educational materials and carry out engaging training sessions for merchandising users of our Applications to ease onboarding and drive adoption.

  • Analyze existing data and workflow practices to inform requirements for capabilities.

  • Troubleshoot issues discovered during both major releases and business as usual.

  • Assist in validation of content to ensure optimal experiences and resolve issues.

  • Assist in user experience reviews for new features to drive efficiencies for the team.

Key Qualifications:

  • Proactive mindset

  • High attention to detail

  • Proven ability to think objectively and influence diverse teams

  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment

  • Excellent project management skills, including prioritization and planning

  • Superior verbal and written communications skills

  • Ability to think and react in a high-energy, fast-paced environment

  • The courage and energy to persevere when systems or structure are in constant motion

  • Exceptional ability to problem solve, develop creative solutions, and demonstrate resourcefulness

  • Experience in driving enhancements to supporting tools and the processes involved

  • Experience in personalized merchandising

  • Detail orientated while keeping slight of the longer term goal

  • Global experience, supporting multiple regions

Education & Experience:

  • BA/BS required, MBA a plus

Additional Requirements:

  • Occasional meetings with peers in Asia and Europe during overlapping business hours.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.