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PDS Tech Inc Customer Service Representative Associate in Deer Park, Texas

PDS Tech Inc. is seeking a Customer Service Representative Associate in Deer Park, TX.

Job Descriptions:

  • Acts as support for inside sales team with expedite reports, proof of deliveries, order entry.

  • Customer Service may be by telephone, fax, email or regular mail.

  • Provides basic product/service/application information.

  • Provides basic information on pricing and product availability. .

  • Coordinates and expedites services issues to higher levels or other departments as needed.

Requirements:

  • Must process orders, requests, and returns. Enforces policies within guidelines.

  • Develops or prepares reports as required.

  • Must efficiently utilize the computer support system.

  • Utilizes internal contact resources for specific situations.

  • Exercises judgment and diplomacy as required.

  • Maintains current information in an easy-to-use format.

  • Must be an effective communicator.

  • Must have some basic knowledge of computers.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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