PDS Tech Inc ESG Associate - Exceptions in Erlanger, Kentucky
PDS Tech is seeking an ESG Associate - Exceptions in Erlanger, KY.
Work within multiple computer systems to source information about the given commodity to determine adherence to restrictions guidelines
Interface with customer service to source needed information and resolve outstanding issues
Leverage the tools provided to properly determine the correct channeling for each parcel: Ship Forward Liquidate (XOL) or Destroy (XOX)
Receive training to properly grade and package lithium-ion batteries to meet outbound air cargo regulations and requirements
Ensure issues involving customer service are promptly handled and parcel advances to the next stage in processing
Accurately track and report metrics to monitor use case data and create documentation as needed
Identify new issues as they arise and surface to management to determine best course of action
Consistently work to optimize your own process to avoid delays in parcels shipping forward
Schedule: Mon-Fri 7am-3:30pm
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.