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PDS Tech Inc Line Service Technician in Greensboro, North Carolina

PDS Tech is currently recruiting for a Line Service Technician to work in Greensboro, NC!

The Line Service Technician is a customer service position that is responsible for supporting all ground operations for inbound and outbound aircraft crews and passengers. Additionally, Line Service is a support position for the FAR 145 Repair Station operations.

Duties and Responsibilities:

  • Perform line service duties as assigned per acceptable methods, techniques, and practices.

  • Responsible for guiding, towing, parking, greeting, and organizing aircraft that is arriving or departing from an Aircraft ramp.

  • Assist with performing Customer Service Facility Audits on equipment, tooling, and shop expendables.

  • Responsible for inspecting, maintaining, and repairing shop equipment to a high standard.

  • Assist Repair Station with scheduled and unscheduled maintenance tasks as required.

  • Perform assigned work in a safe, effective manner while practicing good housekeeping in accordance with company and regulatory requirements.

  • Provide daily turnover communication to fellow team members on critical tasks and items of importance.

  • Perform other duties as directed by Service Center Manager.

Education, Work Experience, Certification and/or Licensure:

  • High School Diploma or equivalent required.

  • One-year work experience working as a Line Service technician.

Knowledge, Skills and Abilities:

  • Excellent Customer Service skills including listening, oral and written communication, attention to detail, and responsiveness to customer needs.

  • Strong ability to balance conflicting priorities, multi-task projects and duties, continuously.

  • Reassess and re-prioritize projects based upon customer/business needs.

  • Strong interpersonal skills.

  • Ability to interact with all levels of the organization and customers.

  • Aircraft parts terminology knowledge is required.

  • Strong analytical and effective decision-making skills.

  • Ability to act independently with minimum level of supervision.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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