PDS Tech Inc Sr. Implementation Manager in Houston, Texas

Can you provide "first-class", "white-glove" expertise as a Sr. Implementation Manager for an excellent client in Houston?

Are you well versed in Windows 10 and Office 365 tools? Then look no further...PDS Tech has a Sr. Implementation Manager role available right now!

  • The role requires a Senior Implementation Manager to manage all aspects of business engagement, liaising with a wide and diverse customer base.

  • The candidate should be an excellent negotiator and drives the business to adopt change and new ways of working based on new technologies and tools.

  • Implementation Lead required to manage all aspects of business engagement required for a Windows 10 desktop upgrade project.

  • Drives the business to change and promote the features and capabilities of the new Windows 10 desktop and Office 365 tools.

  • Understand, challenge and document underlying business needs, translating these into project scope, objectives, requirements and business goals.

  • Responsible for validating business requirements with key business contacts ensuring a smooth transition to Windows 10.

  • Liaises with the business community, managing expectations and driving changes in working practices.

  • Acts as primary point of contact for the Business for all project related issues and communicates directly with the project members, business managers, users and suppliers involved.

  • Working closely with the Application and Testing teams throughout the project lifecycle to ensure requirements are captured and delivered.

  • Driving the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects.

  • Working with the scheduling team to create a migration schedule for approx. 4000 devices.

  • Produce management reports through relevant tools to provide up to date information on project progress.

  • An active participant of the Project Board providing weekly updates on progress, risk and issues.

  • Directs and implements corrective action to mitigate against project risks and other factors.


  • At least 5 years’ demonstrable experience as Implementation Lead/Business Engagement for a desktop upgrade project or transformation program.

  • Experience of delivering IT Transformation projects specifically Windows 10 and Office 2016/365 from conception to implementation.

  • Excellent understanding of application delivery using AppV and MSI technologies.

  • Build strong productive customer focused relationships with the Business, IT teams and third parties and be seen as a trusted advisor in order to achieve project objectives.

  • Needs to be an independent thinker, and a key contributor in supporting the Project Manager towards successful delivery of projects.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.