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PDS Tech Inc Project Support Associate in Mount Prospect, Illinois

PDS Tech, Inc. is seeking a Project Support Associate in Mount Prospect, IL

What will you do? :

  • Independently solves problems/issues. Seeks advice/input on sophisticated problems

  • Joint responsibility with the Project Manager for ensuring that all Fisher Clinical Services activities occur in a timely manner to meet the customer and project requirements

  • Collaborates with partners to finalize project specifications. May work directly with client. This may include meetings either at Fisher Clinical Services or at the clients premises

  • Coordinates and communicates relevant activities to the customer to ensure that all services and products are prepared as requested by the customer

  • Use of appropriate tools to communicate achievements as well as critical path activities and responsibilities

  • Monitors project activities and day to day business

  • Timely provision of reports and other information to internal /external customers as applicable

  • Assists in setting up and maintaining study filing systems and maintains accurate records for all work

  • Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work product delivered to internal and external customers is of a consistently high standard

  • Actively participates in cross-functional business process improvement activities

  • Other duties may be assigned to meet business needs

Knowledge, Skills, Abilities:

  • Proven experience interfacing with customers in a multifaceted environment

  • High level of accuracy and attention to detail

  • Excellent organizational, planning and project coordination skills

  • Superb verbal, written, and numerical skills

  • Analyze and define solutions (problem-solving abilities) and handle multiple tasks to meet strict deadlines

  • Strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients

  • Ability to develop strong customer leadership skills; proactively anticipates, understands, and responds to the needs of internal or external clients to meet or exceed their expectations

  • Proficiency in personal computer applications (e.g., Microsoft Word, Excel, PowerPoint, Outlook)

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.