PDS Tech Inc Customer Service Specialist in Muncie, Indiana

PDS Tech Inc. is seeking a Customer Service Specialist, in Muncie, IN.

Summary:

  • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

  • Detailed interaction with customers, branch offices, distributors, representatives and internal customers.

  • Answer customer's telephone calls and email inquiries.

  • Prepare sales proposals and enter orders.

  • Talk to customers regarding order status, order entry, and product information.

  • Back-up for switchboard and visitor security functions.

  • Work with SAP.

  • Familiar with basic Word and Excel functions.

  • Performs a variety of tasks.

  • Reports to a supervisor or manager.

Prerequisites:

  • High School diploma or GED.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.