PDS Tech Inc Buyer in North Berwick, Maine
PDS Tech Inc. is seeking a Buyer, in North Berwick, ME.
This role is in support of the customer base by answering questions, account inquiries, and as well as handling customer complaints. This role responds to customer inquiries by telephone and e-mail.
The person will resolve mostly routine and some non-routine, more complex problems and communicate the solutions or requested information to the customer. This positions will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
The person will request quotes from suppliers, enter orders, process orders, follow-up with suppliers for on-time delivery and communicate order information to the customer base.
Customer service experience is an asset
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel and e-mail
Data entry and typing skills
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.