Job Information
PDS Tech Commercial, Inc. Driver Support Clerk in Philadelphia, Pennsylvania
Are you thirsty for a new career? Join our team as a Driver Support Clerk!
Job Summary: The Driver Support Coordinator will be responsible for managing communication with drivers on the street, documenting call-outs, preparing necessary paperwork, and ensuring accurate data entry in various systems. This role involves working closely with drivers to ensure smooth operations, tracking routes, and maintaining accurate records.
Key Responsibilities:
Record Driver Calls: Receive and log calls from drivers on the street, addressing their needs, concerns, or inquiries promptly and accurately.
Document Driver Call-Outs: Record and track driver call-outs, ensuring all relevant details are captured for operational follow-up.
Prepare Paperwork for Drivers: Assist in the preparation and organization of driver-related paperwork, including routing documents and compliance forms.
Work in Excel Spreadsheets: Update and manage driver-related data in Excel spreadsheets, ensuring accuracy and timeliness in reporting.
Assign Driver Routes in Osapiens Database: Assign and update driver routes in the Osapiens database, ensuring accuracy and optimal routing for efficiency (training will be provided).
Work in SAP Database: Perform data entry and maintain accurate records in the SAP database to support daily operations and reporting (training will be provided).
Skills and Qualifications:
Strong communication skills, both verbal and written, to interact effectively with drivers and internal teams.
Proficiency in Excel for data entry, management, and reporting.
Ability to quickly learn and work in new software systems (Osapiens and SAP).
Highly organized with a keen eye for detail to ensure accurate documentation and data tracking.
Ability to multitask and work efficiently in a fast-paced environment.
Additional Information:
On-the-job training will be provided for Osapiens and SAP systems.
This is a support role that requires a proactive, solution-oriented approach to assisting drivers and ensuring seamless operations.
Work Environment:
- Office-based position with occasional interaction with drivers or field teams.
This job description outlines the key responsibilities and qualifications needed to succeed in the Driver Support Coordinator role.
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance