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PDS Tech Inc eCommerce Solutions Consultant Associate in Pittsburgh, Pennsylvania

PDS Tech, Inc. is seeking an eCommerce Solutions Consultant Associate in Pittsburgh, PA.

Summary:

​​​Responsible for tracking, scheduling, coordination, documentation, and requirements of eCommerce integrated account project assignments. Leads a cross functional team of both internal and external resources to complete integration projects with defined scope and timeline.

Detailed Description

• Facilitates customer eCommerce Punchout implementation projects,

o including online catalog (buy.wesco.com and subsidiary sites for WESCO Canada, EESCO and CBC), hosted e-Catalogs, Market sites & Exchanges, as well as PO Flip.

• Maintains complete ownership of ACH implementation from start to finish,

o keeping lines of communication open between the various business units involved, including EDI, eCommerce Management, the WESCO Global Accounts sales team, the sales force at the branch level, and the customer.

• Coordinates set up and maintenance of Punchout accounts

o between the eCommerce helpdesk, liaison/OpenText, and any relevant 3rd party procurement systems, e.g. Ariba, Jaggaer, Coupa, etc...

• Acts as a SME to assist the field sales team in implementation of Punchout catalogs set-up process and guides them through the steps to ensure solution is delivered expediently

• Coordinates demonstration of market site functionality and training with WESCO's Training and Business Analysis team for WESCO sales force and external customers.

• Works with the document integrations team to develop agreed upon timelines and scope

• Helps the business team respond to customer RFPs by providing answers and expertise related to our eCommerce capabilities.

• Company-wide administration of Ariba and other third-party procurement market sites

• Assist EDI and eCommerce support teams as needed

• Accurately document set up configurations for each Punchout to assist with troubleshooting

Required Experience

• 1 year of direct work experience in eCommerce project management capacity.

Education

• Associates required; Bachelors preferred

Required Skills

• This person will produce instruction sheets with the guidance of Wesco/Anixter Trainers

• Interpersonal, conflict management, and negotiation skills.

• Demonstrated ability to keep remote teams on task and adhere to agreed upon timelines.

• Problem-solving skills and the ability to analyze workflow/processes.

• Adept at conducting research into project-related issues.

• Ability to effectively prioritize and execute tasks.

• Strong written and verbal communication skills.

• Strong computer skills (MS Office: Word/Excel/Project)

• Must be a team player

• Must be able to work from home and maintain a professional environment

Other Knowledge

• eCommerce 3rd party system knowledge a plus, e.g. Ariba, Jaggaer, Coupa.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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