PDS Tech Inc Technical Support Assistant in Plano, Texas

PDS Tech Inc is seeking a Technical Support Assistant for an open position in Plano, TX

JOB DESCRIPTION

• Provides support to end customers via phone, email, and voice mail as needed on topics including but not limited to: troubleshooting front line customer mobile device issues, replacements, lost/stolen devices, wireless carrier orders for end users, activations/plan changes/. etc...

• Provides support to customer/users where the product may be technical or sophisticated in nature.

May require a bachelor's degree in area of specialty and 2-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.