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PDS Tech Inc Rep Service I in Racine, Wisconsin

PDS Tech, Inc. is seeking Rep Service in New Holland, PA.

Summary:

  • Responsibilities include:Contacting authorized dealers using written and verbal methods to accurately validate equipment informationInteracting with dealers, field personnel and end users to ensure a uniform processMay enlist assistance of established intercompany contacts to assist with complex issuesAbility to work autonomously in a fast paced environment

Required Qualifications

Associate's degree in Business Management or related discipline; 2+ years’ experience in a customer service, claims/warranty or data entry related role may be considered in lieu of degree

Proficiency in Windows based operating systems

Proficiency across the Microsoft Office Professional software suite

Ability to type 35 WPM

The preferred candidate will have experience with the following:

Bachelor's degree in Business Management or related discipline

5+ years data entry, warranty administration or call center experience

Experience with agriculture or construction products, alternative experience in the automotive, heavy equipment, or off road vehicle markets may be considered as well

Excellent written and verbal communication skills including proper phone etiquette

Possess strong interpersonal, facilitation, problem solving, and team building skills

Ability to type 50+ WPM

Experience working in a CRM system

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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