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PDS Tech Inc Customer Service Call Center Representative in Salem, Oregon

PDS Tech, Inc. is seeking Customer Service Call Center Representatives in Salem, OR.

Summary:

  • Inbound call center multi-tasking tools/screens to perform technical support assistance.

  • Provide technical support via telephone in a timely and effective manner, while projecting a courteous and professional image.

  • Provide electronic product and application assistance to end users.

  • Determine call resolution and log calls.

  • Apply established customer satisfaction skills to resolve issues with end users and create a positive image.

  • Follow call-handling procedures to assure uniform support within the goals of the department.

  • Meet call handling, volume and productivity goals in an inbound call center environment.

Additional Job Details:

  • Other duties as assigned by supervisor or manager.

Education:

  • HS Diploma

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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