PDS Tech Inc TSG Support Technician with Driving in Shrewsbury, Massachusetts
PDS Tech, Inc. is seeking TSG Support Technician with Driving
Provides support activities in an assigned area.
Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
Assist users to resolve computer related problems such as inoperative hardware or software.
Travel is required using ones personal vehicle to provide Technology Support for Customers and to support company Core Technology solutions, company Small Package, Freight and SCS locations to supporting company technology infrastructure.
Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
Requirements and Education:
Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
Strong communication (both verbal and written), problem solving, and decision making skills.
Ability to work with minimal supervision.
Highly organized and detail oriented; ability to prioritize daily tasks
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.