PDS Tech Inc Customer Support Representative I in Visalia, California

PDS TECH INC. is seeking Customer Support Representative I position located in Visalia, CA.

Summary:

  • Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry.

  • Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports.

  • Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.

  • Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input.

  • May also be required to answer inbound customer calls on an as-needed basis.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.