PDS Tech Inc Customer Service Lead in Woodridge, Illinois

Works well with all facets of customer service and administrative departments. Must be an independent thinker and likes to resolve issues. High volume of self-initiated customer interaction and phone contact, create and maintain spreadsheets for billing review. Review of customer accounts for eligibility meter change process.

SAP experience, strong analytical review skills, good customer service skills, documents actions with accuracy, independent thinker, works well with team members, takes pride and ownership of work. Ability to understand and follow strict regulatory rules and time lines.

STRONG General office & clerical skills needed, pleasant demeanor, PROMPT, good attendance record and above average phone and interpersonal skills. Works well with all facets of customer service and administrative departments. Must be an independent thinker and likes to resolve issues. High volume of self-initiated customer interaction and phone contact, create and maintain spreadsheets for billing review. Review of customer accounts for eligibility meter change process.

Mon-Fri 7:30am to 4:00pm

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.